Terms & Conditions

Seller Identity

This website is operated by Bionic, a brand of Bor De Guna. All orders are sold and fulfilled under this entity.

Product Information & Availability

We aim to describe our products accurately, including source, ingredients, and usage where available. Product availability may change, and we may correct information or update listings at any time.

Price, Discount & Order Confirmation

Prices and any discounts are shown on the product and checkout pages and may change without notice. An order is confirmed only after we accept it; if a price or stock error is found, we may cancel and notify you before dispatch.

Order Correction & Cancellation

If you need to correct or cancel an order, contact customer care as soon as possible. Once an order has been dispatched, cancellation may no longer be possible.

Payment & Cash on Delivery

Cash on Delivery is currently available at checkout. Where online payment is enabled, it will appear as a verified option. Please pay the amount shown at checkout for your order.

Delivery, Charges & Delay

Delivery charges and estimated times are shown at checkout for your area. Delivery timelines are estimates and may be affected by factors outside our control.

Return, Replacement & Refund

Returns, replacements, and refunds are handled according to our Return & Refund Policy. Please review that policy for eligibility, timelines, and how to request a return.

Account Responsibility

By using this site, you agree to provide accurate information and to keep your account credentials secure. You are responsible for activity that occurs under your account.

Intellectual Property

All content on this website, including text, images, and logos, is the property of Bionic, a brand of Bor De Guna.

Medical & Product Disclaimer

Our food products are not a substitute for professional medical advice, diagnosis, treatment, or cure of any condition. Product-specific allergen and usage information on the packaging and product page takes priority.

Limitation of Liability

To the extent permitted by law, our liability in connection with an order is limited to the value of that order. We are not responsible for indirect or consequential losses.

Applicable Law

These terms are governed by the laws of Bangladesh.

Official Contact

For questions about these terms, contact us at or .